Contact Info Arena Phone Number(585) 454-5335
Open Hours Monday through Friday: 11:00AM - 3:00PM Saturday/Sunday: 11AM through Event Start (Event Days Only) Summer Hours: Tuesday through Thursday 11:00AM - 3:00PM
Payment Cash, Visa, MC, and Discover
Call Detail Customer can pick up Will Call tickets 1 hour prior to the show. Customer must present the actual credit card used to place order and a photo i.d.
Parking Public parking is available on Court, Broad, and Exchange Streets.
Seating Detail This is an accessible venue. To order Accessible tickets click link of desired show or order over the phone by calling Ticketmaster at 1-800-877-7575. Ticketmaster charge by phone is available 24 hours a day / 7 days a week.
General Rule No bags, backpacks, large purses, or items which can be harmful, dangerous, or obtrusive to other patrons. Search may be required for entry
Child Rule Children 2 and over need a ticket.