Contact Info (781) 391-7469 (*this number forwards to the Box Office at The Wilbur when the Chevalier Box Office is not open).
Open Hours The Chevalier Theatre currently does not have a full-time Box Office. The Box Office will be open 2 hours prior and 1 hour after showtime, day of show only. To buy tickets in advance without service fees please visit the Wilbur Theatre Box Office, located at 246 Tremont St, Boston, MA, 02116. Hours are Monday-Saturday 12-6pm.
Payment Cash, Visa, Mastercard, Discover, American Express
Call Detail Location: Box Office (the Box Office is located on the right hand side of the theater) Will Call opens two (2) hours prior to the start of the show and closes (1) hour after the start of the show. Will call tickets can be picked up on the night of the show only. Customers must present a photo I.D. matching the name on ticket account. Tickets may NOT be dropped off or left for other guests.
Parking From Route 93 (North or South): Medford Square is easily accessed from Route 93. Take Exit 32 for Rt. 60 West. At the rotary, follow the parking attendant who will direct you to the suggested parking behind Medford City Hall. From Route 2 (East or West): From Route 2 take Exit 59 and follow the signs for Route 60 East. Stay on Route 60 East through Arlington, and into Medford. Route 60 goes right into Medford Square. When you get to the main intersection in the middle of the square take Riverside Drive to City Hall Mall where you will find the suggested parking behind Medford City Hall. There is also plenty of on street paring (Free after 6pm) and municipal parking lots within a few blocks of the theatre.
Seating Detail Accessible seating policy: The Chevalier Theatre places high priority on the comfort and safety of its patrons. The Chevalier Theatre also recognizes the needs of people with disabilities, as defined by the Americans with Disabilities Act (ADA) of 1990. Every effort has been made to comply with both ADA and Commonwealth accessibility guidelines to accommodate patrons with disabilities. Accessible seating can be purchased directly via www.ticketmaster.com. Accessible seats will be marked with an ADA icon. For assistance purchasing ADA seats online, please contact Ticketmaster customer service at 800-653-8000. PLEASE NOTE: When a show is over 85% sold any unsold accessible seating will be opened to the general public.
General Rule Items NOT allowed: NO weapons or firearms, NO cameras, NO recording devices, NO outside food or beverages, NO umbrellas All bags/purses are subject to search upon entry Smoking is NOT permitted. The venue does not permit re-entry. The use of cell phones is strictly prohibited during performances.
Child Rule Performances are All Ages unless otherwise noted. Everyone must have a ticket to enter the venue. Parents are encouraged to use reasonable discretion as some concerts/events are not suitable for children.