Contact Info
Open Hours The Box Office is open only on event days from 12:00PM to 30 minutes after scheduled event start time.
Payment The Box Office accepts cash and all major credit cards.
Call Detail Bring Photo ID, Credit Card, and Ticketmaster confirmation number. Note: The credit card holder must be present for ticket pick up. Will Call should be picked up at least 2 hours before show time on day of show to avoid delays. Please arrive early if you are picking up Will Call Tickets OR to avoid long lines, select SafeTix delivery, where your phone is your ticket. Dolby Live enforces a $25 Reprint Fee. Any re-prints for tickets not printed prior to arriving at the venue will incur a $25 Reprint Fee.
Parking For detailed information about parking at any MGM Resorts destination, please visit mgmresorts.com/parking
Seating Detail Accessible seating is available at Dolby Live and can be purchased on Ticketmaster.com. Please look for seats designated with an accessible icon to purchase. For additional accessible needs or questions, please email ticketoffice@dolbylivelv.com or call the box office at 702-730-6946.
General Rule No bags or backpacks will be permitted into the venue except for small personal bags or purses (12 x 12 x 6 max). No smoking, vaping or e-cigarettes permitted. Other prohibited items include: Cameras with interchangeable/detachable lens or external flash (No Professional Photography), Audio/Visual Recording Devices (includes GoPro, Google Glass, Spectacles, etc.), Selfie Sticks, Tripods, Monopods, Binoculars, Cans, Metal/Glass/Plastic Containers, Bottles, Flasks (empty or sealed bottles included), Laptops, Tablets, Personal Computers, Two-Way Radios, Weapons, Firearms, Pepper Spray, Pocket Knives or Mace, Illegal Drugs or Substances, Flammable Liquids, Aerosol Cans, Permanent Markers, Flashlights, Laser Pointers, Flares, Fireworks, Noise Making Devices (i.e. Air Horns, whistles, bells, vuvuzelas, etc.), Balloons, Balls, Projectiles, Optical Illusions, Skateboards, Segways, Scooters, Rollerblades, Bicycles, Hover boards, Helmets, Coolers, Ice Chests, Folding Chairs, Pointed-Tip Umbrellas, Flowers (unless otherwise permitted by Tour Production), Seat Cushions or Booster Seats, Patrons Without Shoes or Shirt, Masks, Chains, Studded Belts/Bracelets, Drones (without prior written consent from Venue Management), Animals or Pets (accommodations made for trained, harnessed, and housebroken service animals), Unapproved Pamphlets, Handouts, Ads, or Flyers without prior consent from Venue Management, Clothing, garments, or signs displaying explicit language, profanity, or derogatory characterization toward any person(s), Signs, Flags, or Banners exceeding 11 x 17 or attached to a pole/stick. Signs must be relevant to event. Signs may not contain or display obscene or offensive language and/or pictures as determined by venue management. Management reserves the right to prohibit or remove a sign or banner at any time. (1) One drink/beverage poured into a plastic container is allowed. No Outside Food Allowed.
Child Rule Children ages 3 and older require a full-price ticket for entry. Any child younger than the age of 3 may enter without a ticket, but must remain on the lap of the ticket holder. Children under the age of 18 must be accompanied by an adult.