Contact Info (518) 487-2000
Open Hours Box Office is located on the Market Street side of the venue. From Labor Day to Memorial Day - Hours M-F 10AM -6PM & Sat 10AM - 2PM Summer Hours (from Memorial Day to Labor Day) - Hours : M-Th 10AM - 5PM Closed Fri-Sun
Payment Cash, Visa, MC, AMEX & Discover. No Checks accepted at Box Office
Call Detail Will Call is located at main Box Office. Customers can pick up any time/day prior to event
Parking The main MVP Arena Garage is located directly behind the venue. Price varies by event. There are also numerous surface parking lots, garages and metered street parking around the venue.
Seating Detail This is an accessible venue. Venue is Accessible from Pearl Street Level with escalators and elevators to the concourse level. Venue parking in MVP Arena Garage (behind venue) is accessible via walkway on the 3rd floor of garage.
General Rule The MVP Arena continually reviews its security systems and procedures. As a result of these ongoing reviews, and with the goal of continuing to ensure a safe and comfortable environment for our guests, tenants, and co-workers, the Arena has added numerous procedures and security measures to its existing comprehensive security program. Some of these additions will be visible to guests, including an increased presence of security and law enforcement, while others will go unnoticed. All changes have been implemented as normal, permanent operating procedure. Guests attending MVP Arena events are advised that bags, backpacks, luggage, coolers, parcels, briefcases, and like articles will be strictly prohibited from the facility. Further, no knives of any kind will be allowed, nor will any weapon of any kind be permitted on the premises. All guests will be subject to search, at the MVP Arena\'s discretion, of their person and/or possessions (including women\'s handbags of normal size, which may be allowed entry after such search). Patrons with prohibited articles will be turned away at the entrances, and no storage or \"check-in area\" will be provided for such items. Enforcement will be without exceptions. Arena management is confident that these added precautions are prudent and will be welcomed and understood by our guests.
Child Rule For most performances, all children over the age of 2 must have a ticket. Children under 2 without a ticket cannot take a seat; they must sit on your lap. For some family-type shows (e.g., Sesame Street Live), everyone who is 1 year old and over needs a paid ticket.