Contact Info Kentucky Performing Arts box office: 502-584-7777
Open Hours The box office at Old Foresters Paristown Hall will be open starting an hour prior to each event. Hours may vary on the day of the event. For advanced ticket sales, the Kentucky Performing Arts drivethru box office, located at 501 West Main Street, Louisville, KY 40202, is open Monday through Friday 11:00am to 6:00pm. For any questions, call the Kentucky Performing Arts Box Office at 502.584.7777 (Monday through Saturday 10:00am to 6:00pm, Sunday 1:00 to 6:00pm), or email info@kentuckyperformingarts.org.
Payment Cash, Visa, MasterCard, Discover and Amex
Call Detail Will Call is located at the venue entry. Customer must present confirmation number and photo ID. Name on ID must match the name at will call.
Parking Parking is available next to the venue on Swan Street. The lot will have an attendant. There will be an Uber and Lyft drop off and pick up area at the corner of Vine and Swan.
Seating Detail All levels of Old Foresters Paristown Hall are wheelchair accessible. The accessible location for viewing events is reserved towards the front of the venue. Space is limited. To purchase tickets for accessible seating online, select filters and click the accessible icon. Email info@kentuckyperformingarts.org with any questions or specific requests. Assisted Listening Devices are available for pickup at the Coat Check.
General Rule Patrons will be subject to bag checks and wanding when entering the venue. Prohibited Items include: Weapons; Outside alcohol, food, beverages, cans or bottles; Animals that are not Service Animals; Cameras, video cameras and recording devices; Coolers; Drones or Unmanned Aircraft Systems; Fireworks; Illegal drugs or paraphernalia; Large signs or signs with sticks in or on them; Laser pointers; Oversized purses and backpacks; Selfie sticks; Folding chairs. Security will perform an ID check at the time of ticket scanning and give wristbands to those patrons of drinking age. Premium ticketholders will receive a wristband at the same time (2 total if drinking age). Those under drinking age will not receive a wristband and will have an X marked on their hand.
Child Rule All patrons need a ticket, regardless of age. There is not an age requirement to enter the venue. Event-specific age requirements, if present, will be listed in the event information. All tickets are nonrefundable and nonexchangeable. Patrons are expected to familiarize themselves with the artists material prior to purchase.