Contact Info Box Office: 704-372-3600 (Tickets cannot be ordered over the phone. Call 800.745.3000 to purchase tickets)
Open Hours The main box office is located on the south side of Bojangles Coliseum. Regular hours are Friday 10am to 5pm. Show days we open 2 hours prior to the event start time at Ovens Auditorium Box Office. Box Office hours subject to change without notice.
Payment Cash, Visa, MasterCard, American Express and Discover. All credit card purchases require a matching photo ID to the ticket buyer and credit card.
Call Detail Will call orders can be picked up at the box office during normal business hours or right before the event. (Note: Certain events may not allow will call pick-up until the day of the performance.) Please bring a picture id, the credit card used to make the purchase and the order number. Tickets will only be released to the person whose name is on the account.
Parking Facility parking lots are located immediately to the left after turning onto Briar Creek. Auxiliary parking lots (if needed) are located immediately to the right. ADA parking is available. For most events, parking is included in your ticket price. There are some events that is not included in your ticket. Parking fees range from $6.00 - $10.00 per vehicle.
Seating Detail Accessible seating is available for patrons with disabilities. Tickets can be purchased through all sales channels. Those wishing to purchase accessible seats are allowed to have up to three companions sitting with them (based on availability). Ovens Auditorium strongly encourages those needing to purchase tickets in accessible seating areas to do so as far in advance as possible. All accessible seating will be allocated on a first-come, first-served basis. Every effort will be made on the day of an event to accommodate those needing accessible seats but are holding a ticket for a conventional seat but all such exchanges are based on availability. Accessible seats are located throughout the Orchestra (lower) Level. A wheelchair lift is also available. Ovens Auditorium has an FM amplified listening system for patron convenience. System units are available at the coat-check room in the main lobby. To obtain an Assistive Listening Device, guests must present proper identification (state ID, etc.). These devices are free of charge.
General Rule Video cameras, flash cameras, laser pointers, outside food or beverage, large bags/backpacks and weapons are prohibited at Ovens Auditorium. All patrons are subject to search. No re-entry. Ovens Auditorium is a smoke-free facility. Prices listed include all applicable taxes.
Child Rule Children 2 and under do not need a ticket for entry provided they sit on lap. Certain events may have different rules regarding the age which children need a ticket.