Contact Info General Information Line: 604.665.3050 For specific event information please call Ticketmaster at 1-855-985-5000.
Open Hours Opens 2 hours and prior to performance.
Payment
Call Detail Box Office Location: Located beside main entrance to the theatre, from Hamilton Street. Note: Please arrive at box office early if picking up tickets. Customers must present the actual credit card used to place the order and photo ID.
Parking Enter the parkade off Cambie Street. Since parking in the vicinity of Vancouver Civic Theatres is extremely limited, we do our best to restrict use of our parkade to theatre patrons on show nights. There is, however, limited parking in the parkade and it fills up early. There is no guarantee of available parking even with a ticket to a QET event. Patrons with valid Disabled Decals may reserve parking, as available, by calling 604.665.2193 weekdays at least 24 hours in advance of the performance. Please have your decal number and ticket information ready. An elevator operates from both floors of the parkade to the Plaza Level on Hamilton Street. Rates in the QET parking garage are as follows: Day - Weekday (6am-6pm): $12.50 Day - Matinee/Saturday: $7.00 Evening - QET/Playhouse event (6pm-closing): $10.00 Evening - Outside event (6pm-closing): $20.00 Monthly: $179.25 The Downtown Vancouver Business Improvement Association provides links to parking information and downloadable maps of the downtown area. Visit http://www.downtownvancouver.net/catalog/main.php?cat_id=17
Seating Detail In the Queen Elizabeth Theatre, there is wheelchair seating on both the Orchestra and Mezzanine Levels with special Equal Access seating which provides wheelchair spaces adjacent to regular theatre seats. For those who would rather not use the stairs, an elevator next to the main entrance operates between the Main Lobby, the Mezzanine Level and the Upper Balcony. For those requiring hearing assistance, complimentary receivers for the Sennheiser Infrared Transmission System are available at no charge at the Lobby Coat Check. Quantities are limited. A valid driver\'s licence or credit card is required. Lastly, binoculars may be rented at the Main Lobby Coat Check.
General Rule
Child Rule Please note that as of January 1, 2012, Vancouver Civic Theatres require that all audience members, including children, must have a ticket. There are no exemptions to this policy regardless of the child\'s age. If you bring young children to a performance, please be respectful of other patrons by encouraging them to observe proper theatre etiquette such as sitting still and not talking during the performance. If children become restless during the performance, you may be asked to take them into the lobby.