Contact Info General information, call 312-462-6300.
Open Hours Mon through Fri: 12 Noon to 6:00 PM The Box Office is open extended and weekend hours for performances and ticket onsales
Payment The box office accepts Visa, Mastercard, Discover, American Express and cash
Call Detail Patrons may pick up Will Call tickets one hour prior to show time on the day of performance at the Will Call window located in the theatre lobby. The customer must present the actual credit card used to place the order, a valid picture ID, and the confirmation number.
Parking Discount self-parking is available at the InterPark Self-Park garage located at 30 E. Randolph Street. Enter from Randolph or Wabash.
Seating Detail For more information on accessibility or to inquire about purchasing wheelchair accessible seating, please call 312-462-6300, press 0 and ask to be connected to the box office.
General Rule Cameras and recording devices of any kind are not permitted in the building. By law, smoking in all areas of The Chicago Theatre is prohibited. For the comfort, safety and security of all patrons, backpacks and other large items are not allowed into the theatre. All such items must be checked for a nominal fee.
Child Rule Minimum Age Requirement Policy for Children For most events, all children who have reached their second birthday require a ticket to gain admittance to The Chicago Theatre. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent\'s or guardian\'s lap. Please note, that for certain children\'s events, all children who have reached their first birthday require a ticket. For more information on your specific event, please refer to the event\'s profile at The Chicago Theatre\'s website at www.TheChicagoTheatre.com You may also contact The Chicago Theatre at (312) 462-6300.