Contact Info The Louisville Palace Box Office: (502) 583-4555
Open Hours The Box Office is located to the immediate right of the theater entrance. Mondays & Tuesdays from 12PM to 5PM, Fridays from 12PM to 5:30PM, as well as 2 hours prior to a show
Payment The Box Office accepts MasterCard, Visa, American Express,Discover and cash.
Call Detail Tickets can be picked up at the Will Call Window one hour prior to scheduled show time. Customers must have a picture ID, the actual credit card and the confirmation number.
Parking There is The Brown Hotel parking garage and the Fifth St. garage and after hours parking on the streets.
Seating Detail For Handicapped Accessible seating, please call (502) 583-4555 extension 3
General Rule No cameras/flash photography, audio or video recording is permitted without venue approval. Cell phones can be used for pictures, at the artist discretion. There is no re-entry into the venue and there is no smoking allowed inside.
Child Rule All children regardless of age must have a ticket unless otherwise specified by the shows promoter.