Contact Info 619-239-8836. Please note that orders will not be accepted over the phone.
Open Hours Our box office is open Thursday through Saturday from 10am to 4pm, and after 10am on show days. To purchase tickets online, please visit ObservatorySD.com. If you’re looking to obtain a refund for a show that was either canceled or rescheduled, visit www.livenation.com/refund for more information. We look forward to seeing you at one of our upcoming shows!
Payment Cash, Visa, MC, AMEX, and Discover cards. No checks or Live Nation/Ticketmaster gift cards.
Call Detail Will Call is available at the box office 2 hours prior to door time. Valid photo ID of account holder is required to pick up tickets. For additional inquiries, contact the box office at 619-239-8836.
Parking Parking is available at the parking structure directly across the street from us on 29th St. Your ticket fee includes validation for the parking structure, which is redeemable at the venue.
Seating Detail Accessible seating is available online and at the box office for seated events. For general admission events please contact the box office to make a reservation. Accommodations are subject to availability. For additional information, please call 619-239-8836.
General Rule Smoking is only allowed in designated smoking areas. Restricted Items: (Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below) No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm. Replicas of any type of weapon are NOT permitted. No drugs, drug paraphernalia or illegal substances of any kind. No outside food or drinks. No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers. No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs). No unsealed liquids or gels of any kind. No jewelry or clothing that could inflict harm. No large bags over (10 inches x 10 inches), backpacks, Camelbacks or Bota bags. No stuffed animals or toys of any kind. This list of prohibited items is subject to change at the discretion of venue management.
Child Rule All patrons must have a ticket regardless of age. All guests under the age of 18 must be accompanied by a parent, guardian, or responsible adult over the age of 25 with written authorization. Some shows may be restricted to certain ages. Please check the venue website for updated information.