Contact Info 518-465-4663
Open Hours Service Hours: Monday - Friday 9am-5pm In the event there is a show on a Saturday or Sunday, the box office will open at noon. *Please note the Box Office does recognize major holidays and may have shorter hours or be closed
Payment CashAmExVisaMCDiscover
Call Detail Will Call Location: In Theatre Lobby Pick up tickets one hour prior to the show. Customers must present the I.D. matching order.
Parking The Federal Building parking lot is located across the street from the Palace Theatre on the corner of Pearl Street and Wilson Street, just a block away from the venue. The lot opens 2 hours prior to the event, and closes 1 hour after the event ends. Vehicles must be picked up within one hour of the show ending.
Seating Detail
General Rule NO cameras, videos or audio recorders allowed in the theatre NO bottles or cans allowed Searches may be performed, depending on the event.
Child Rule Rules vary by event. All children must have a ticket to enter the theatre, including infants. Check individual events for rules/restrictions.