Contact Info Box Office: (212) 465-MSG1 Switchboard: (212) 465-6000
Open Hours Non-Event Days: Monday - Friday from 9:00am to 6:00pm Saturday from 10:00am to 6:00pm Closed Sunday Event Days:* Monday - Friday from 9:00am to 1 hour after event start Saturday from 10:00am to 1 hour after event start Sunday from 12:00pm to 1 hour after event start *If an event starts prior to standard box office opening time, the box office will open at 9:00am, and stay open until 1 hour after the event start time.
Payment CashAmExVisaMasterCardDiscoverDiners Club
Call Detail Pick-up tickets anytime the day of the show at Window 11. Customers must present the actual credit card used to place the order and two forms of ID, including a photo ID.
Parking Prepaid discount event parking is onsale through Ticketmaster. Meter parking is available on 31st & 34th Streets. Numerous parking garages in area.
Seating Detail Inquiries or requests concerning accessibility should be directed to the Accessible Services Department for Madison Square Garden at (212) 465-6034.
General Rule ARRIVE EARLY: Please arrive one-hour prior to showtime. All packages, including briefcases and pocketbooks, will be inspected prior to entry. Packages, briefcases, knapsacks, cameras and video equipment will not be allowed in the theater. All patrons will continue to go through a screening process upon entry. As delays are expected, Madison Square Garden requests that for all events, ticket holders arrive as early as possible. No Smoking Allowed Anywhere in the Arena No Recording Devices No Outside Food or Drink
Child Rule Children Rules: For most events, all children who have reached their second birthday require a ticket to gain admittance to Madison Square Garden. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent\'s or guardian\'s lap. Please note, that for certain children\'s events (such as the Wiggles and Sesame Street Live!), all children who have reached their first birthday require a ticket. Please check the Madison Square Garden website (www.thegarden.com) for more information on a specific event prior to your purchase of tickets.