Contact Info
Open Hours The Box Office will be open (3) hours prior to the scheduled door time.
Payment Cash, VISA, Mastercard, AMX, Discover
Call Detail Will call pick up is located directly at the Box Office. Tickets can only be picked up on the night of the scheduled event. The original purchaser must bring their credit card and a valid form of identification in order to pick up their tickets.
Parking
Seating Detail Guests with special needs can call ahead to the Box Office to make us aware of the show and date that assistance will be needed. On the show day, please make our door or security staff aware of your needs and we will assist you in any possible way we can. At general admission shows we have a designated area for patrons with special needs. For reserved seated shows, guests with limited mobility should purchase tickets on the floor.
General Rule Restricted Items: (Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below) • No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm. • Replicas of any type of weapon are NOT permitted. • No drugs or drug paraphernalia, illegal substances of any kind. • No outside food or drinks • No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers. • No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs) • No unsealed liquids or gels of any kind • No jewelry or clothing that could inflict harm • No large bags over (10” x 10”), backpacks, Camelbacks or Bota bags • No stuffed animals or toys of any kind • This list of prohibited items is subject to change at the discretion of venue management Zero Tolerance For Drug Use or Possession The use or possession of any illegal drugs will not be tolerated anywhere inside or outside the venue. Security personnel and narcotics officers will be working and enforcing all drug related laws. Do not bring any illegal substances to the event as violators will be prosecuted to the fullest extent of the law. If you are found impaired at the door, security will not allow you to enter the venue. Event staff reserves the right to refuse entry to anyone. Please come with a smile and be prepared to enjoy a fun filled night of music and dancing. Safety and Medical The Van Buren is dedicated to providing a safe environment. Public and private security will be present throughout the entire event. Our Security Staff will be available to assist your needs including any medical requests.
Child Rule Age limits are specified for each individual event. Due to capacity restrictions set forth by the local jurisdiction, all patrons regardless of age are required to have a ticket. Age restrictions below. 21+ Event Ages 13-20 must be accompanied by parent/legal guardian Ages 12 and under are not admitted 18+ Event Ages 13-17 must be accompanied by parent/legal guardian Ages 12 and under not admitted 16+ Event Ages 13-15 must be accompanied by parent/legal guardian Ages 12 and under are not admitted 13+ Events Ages 12 and under are not admitted All Ages Event Ages 12 and under must be accompanied by a parent/legal guardian