Contact Info 617-248-9700
Open Hours The Box Office is open for advance ticket sales Monday through Saturday from 12:00PM to 6:00PM On event days Monday through Saturday the box office is open from 12:00PM and closes one (1) hour after the start of the show. For Sunday performances the box office opens two (2) hours before showtime and closes (1) hour after the start of the show.
Payment Cash, Visa, Mastercard, Discover, American Express, Wilbur Gift Card
Call Detail Location: Box Office On event days Monday through Sunday - Will Call opens two (2) hours prior to the start of the show and closes (1) hour after the start of the show. Will call tickets can be picked up on the night of the show only. Customers must present a photo I.D. matching the name on ticket account. Tickets may NOT be dropped off or left for other guests.
Parking The Wilbur Theatre will validate customer parking at the 660 Washington St. Garage when you enter after 5:00 pm and exit before 5:00 am weekdays and all day Saturdays and Sundays. To receive the discount be sure to take your ticket with you and show it to any house employee for a chaser ticket as you exit the theater. The vehicle entrance to the garage is located at 660 Washington Street. Pedestrian access and the Cashier Station | Parking Office are located to the left of the garage entrance. You can now pay for discounted parking in advance right here: http://www.parkwhiz.com/the-wilbur-theatre-parking. Reserving your parking in advance is the suggested method to confirm discounted parking.
Seating Detail Accessible seating policy: The Wilbur Theatre is committed to accommodating patrons requiring accessible seating. Accessible seats will be held until all other seats are sold out. After which, accessible seats will become available to the general public. Please call us at 617-248-9700 for any special requests and we will do our best to help in any way we can. PLEASE NOTE: There is no elevator up to the mezzanine and balcony levels.
General Rule Items NOT allowed: NO weapons or firearms, NO cameras, NO recording devices, NO outside food or beverages, NO umbrellas All bags/purses are subject to search upon entry Smoking is NOT permitted. The venue does not permit re-entry. The use of cell phones is strictly prohibited during performances.
Child Rule Performances are All Ages unless otherwise noted. Everyone must have a ticket to enter the venue. Parents are encouraged to use reasonable discretion as some concerts/events are not suitable for children.